Are your products fine jewelry or investment jewelry?
No. All products sold on JewelerWorld are classified as fashion and costume jewelry.
They are not made of solid precious metals and are not sold as fine or investment-grade jewelry.
What materials do you use?
Our products are made using durable, skin-friendly materials such as stainless steel, silver-tone materials, and gold-plated finishes.
Material details are listed on each product page.
Do you ship internationally?
Yes, we ship orders worldwide using third-party courier services.
How long does order processing and delivery take?
Orders are usually processed within 1–3 business days.
Delivery time depends on the destination country and the courier service used.
How much does shipping cost?
Shipping costs are calculated automatically at checkout based on your location and selected shipping method.
Can I return or exchange an item?
Yes, we offer a 30-day return policy for eligible items.
Please review our Refund and Returns Policy for full details and exclusions.
Are earrings returnable?
For hygiene reasons, earrings and pierced jewelry are not eligible for return, unless the item is defective upon arrival.
Do you accept cryptocurrency payments?
Yes, we accept cryptocurrency payments through third-party payment providers.
We do not store wallet addresses, private keys, or payment credentials.
How can I contact customer support?
If you have any questions, you can contact us at:
📧 support@jewelerworld.org